Course curriculum

  • 1

    Introduction

    • Welcome to Ezschool!

    • Signing in to Ezderm

    • Creating a Test Patient

    • Intraoffice Communication: To-Dos, Reminders, and Out-of-Office Auto-Reply

    • Contacting Support and Accessing Additional Learning Resources
  • 2

    Security

    • HIPAA Best Practices
  • 3

    Billing Staff Essentials

    • Posting Encounters and Submitting Claims

    • Posting Insurance Payments (ERAs and EOBs)

    • Working Rejections and Denials

    • Patient Statements and Collections

    • Useful Billing Reports

    • Insurance Refunds and Recoupments

    • Insurance Overpayments

    • Patient Refunds

    • Shorthands (Practice Management System)
  • 4

    End-of-Course Quiz

    • Review Quiz - Let's review what you've learned!